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Level 2 Certificate in Cleaning and Support Services Skills (RQF)
Gain recognition for your experience and skills in this important service.
Cleaning is often overlooked as a vital skill in keeping working environments safe and healthy.
That’s why we have developed the Highfield Level 2 Certificate in Cleaning and Support Services Skills (RQF). Designed to allow those involved in the cleaning and support services industry to receive recognition for their experience, the qualification sits within the Intermediate Apprenticeship in Cleaning and Environmental Support Services and gives learners the with underpinning knowledge in generic and specialist cleaning areas.
Through completing the qualification, learners can demonstrate their competence against established and recognised national occupational standards in cleaning and support services.
Topics covered:
Communicate effectively in the workplace
Reduce risks to health and safety in the workplace
Work individually
Follow reporting procedures in a cleaning environment
Carry out maintenance and minor repairs
Use a water-fed pole system to clean windows and facades
Deal with non-routine waste
Level 2 Certificate in Cleaning Principles (RQF)
Pursue a career in the cleaning industry with this comprehensive qualification.
Cleaning is one of the most essential but overlooked services in any working environment. The Highfield Level 2 Certificate in Cleaning Principles (RQF) has been put together to give learners the chance to develop and practice the skills required for employment in the cleaning sectors.
It will help to prepare learners for employment or support a role within the workplace, and covers essential areas such as dealing with routine and non-routine waste, health and safety for cleaning and support services, working with customers and others, and cleaning in different areas of work.
The qualification sits within the Intermediate Apprenticeship in Cleaning and Environmental Support Services and aims to provide learners with underpinning knowledge in generic and specialist cleaning areas.
Topics covered:
Dealing with routine and non-routine waste
Health and safety for the cleaning and support services industry
Working with customers and others in the cleaning and support services industry
Cleaning of interiors and washrooms
Mechanical street cleaning
Working safely at heights
Cleaning with water fed pole systems depending upon unit choice
It is supported by Skills CFA, the Sector Skills Council for occupations in business and administration, customer service, enterprise and business support, human resources and recruitment, industrial relations, leadership and management, marketing and sales (also includes contact centres and third sector).
Mandatory topics covered by the qualification are listed below.
Communication in a business environment
Principles of providing administrative services
Principles of business document production and information management
Understand employer organisations
Manage personal performance and development
Develop working relationships with colleagues
In addition to the above, learners will also be able to choose other units from over 50 optional units available.